Consumer Issues

Understand your rights and protections when booking winter holidays, covering cancellations, refunds, insurance, and resolving disputes with tour operators.

Do Sledging, Toboganning and Snow Mobiling Need Special Insurance?

Going on a winter sports holiday or break in the snow opens up a whole raft of possibilities for things to try. The lure of the white slopes and crystal blue...

Do you Need Specific Insurance for Ski-ing or SnowBoarding?

If you’re planning to go skiing or snowboarding when you’re on your winter holiday, there are specific insurance policies that you can take out to make s...

How to Get a Good Deal on Ski and Snow Boarding Holidays

With the current financial climate as it is, many people may be considering going without a winter holiday this year. However, through booking independently,...

What are your Rights if There's No Snow?

Can you imagine it? You’ve been on to the travel agent and booked your skiing holiday only to find when you fly out to the resort that the slopes are green...

What Insurance Precautions Do I Need for Ice Skating?

Ice skating is great fun when you travel abroad to snowy climates, and it’s a great hit with the children and adults alike. But as with most winter sports...

What to Look Out For When Hiring a Snowmobile

When you go on a winter holiday there are loads of snow related activities that aren’t just skiing – and snowmobiling is one that’s really popular. Wha...

What's Covered in Basic Winter Sport Insurance

Winter sports insurance is usually purchased in one of two ways, unless you have it tacked onto an annual insurance policy. You will usually either purchase...

Why You Might Need Winter Sports Insurance

If you’re travelling abroad to take part in winter sports, it’s essential that you have adequate insurance, because most standard policies don’t cover...

Winter Sports Holidays and the Package Travel Regulations

Most winter sports holidays in the UK are sold as ‘package’ holidays. With things such as ski equipment and lift passes to consider, it’s not quite as...

Your Rights if Something Goes Wrong on a Winter Holiday

A holiday should be something that is enjoyed, and your consumer rights in the case of winter holidays (or in fact any type of holiday) reflect this. Holiday...